"Not everything that is faced can be changed, but nothing can be changed until it is faced."
  James Baldwin                  

      Hire

There may be the perfect job, task or function at your business for one of the individuals* we're seeking place in your community's workforce. S/he may have the necessary skills to accomplish exactly what you have in mind, or might be willing to explore.  

Your customers will appreciate your support and kindness like they do at these community minded businesses. Thank you.
CONTACT

Volunteer

Some of our workforce is comprised of volunteers, caring individuals like yourself. If you have a few free hours that you can dedicate to help improve the quality of another's life or a skill that can be shared, we will be happy to channel it in the right direction. Please contact us. Thanks!

Career Opportunities

Our team is growing and we are currently looking for a 
 

Vocational 
Case Manager


Vocational Case Manager

JOB DESCRIPTION

Executes responsibilities in accordance with the organization's policies, procedures and applicable laws. Employees in this position direct and assist consumers with planning and managing their individualized program to assure it meets their needs in areas of vocational, residential, financial, personal and social areas in community based settings. Responsibilities include training, planning, assigning , directing work, addressing complaints and resolving problems as related to consumer needs. Will be responsible to train coaching staff according to consumer support plans.

Supervisory (Responsibilities)

Directly supervises job coaches as related to consumer support plans and employment sites and community integration. Will cross train on other Employment Training Specialists case loads to be able to provide coverage as necessary.

Tasks

  • Collaborate with consumer and community resources to develop programs that address the needs of the consumer.
  • Develop and coordinate programs for consumer to include job modifications ands strategies, task analysis and skill development.
  • Promote and initiate integration, independence and natural supports in all support plans.
  • Develop program plans , fade plans for consumer or assist in plan development as required by organization or provider guidelines .
  • Participate in consumer case reviews.
  • Provide requested information on consumers' progress and the development of case plans. Includes annual and semi annual plans.
  • Conduct regular communication with Job Coaches as related to employment support.
  • Observe and assess job coach's performance in the field to ensure optimal performance. Communicate concerns and training needs to the Associate Director.
  • Confer with identified team members to better understand the backgrounds and needs of consumers.
Work Activities

  • Communicating with Supervisors, Peers, or Subordinates
  • Assisting and Caring for Others
    • empathize with others during counseling or related services
    • work with consumers with cognitive, physical and mental disabilities
    • counsel individuals secure resources and problem solve approaches
  • Establishing and Maintaining Interpersonal Relationships
    • Establish and maintain relationships with consumers and team members
  • Establish and Maintain External Relationships
    • Establish with consumers, parents, guardians and other key service providers
  • Resolving Conflicts and Negotiating with Others
  • Making Decisions and Solving Problems
  • Thinking Creatively and Positively
  • Getting Information and transferring this to others
  • Recognition of opportunities and translate these to action
  • Organizing, Planning, and Prioritizing Work
    • Work plans
    • Volunteer activities
  • Monitor Processes or Surroundings
  • Scheduling and Planning Work and Related Life Activities
 
Work Context

Physical Demands
Employee is frequently sitting or standing, requires balance and ability to stoop, kneel, crouch, or crawl; Employee regularly walks; Uses hands to finger movements, handles, or feel; and is able to reach with hands and arms; Employee is always talking or listening. 

Lifts Weights or Exerts Force Work Environment
Employee occasionally will bend, twist, lift or push up to 150 pounds; Employee must be able to lift a minimum of 50 pounds. Must be able to assist with wheelchairs, walkers, gait belts, and other adaptive equipment with respect to consumer needs. Must be able to transfer consumers with gait belts after proper training.

Visions
Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus.

Work Environment
Employees occasionally work near moving mechanical parts; may work in high, precarious places; near or around fumes or airborne particles; toxic or caustic chemicals. Outdoor weather conditions may include extreme cold (non-weather); extreme heat (non-weather); may work in wet or humid conditions. Risk of electrical shock is present around outlets. Due to the possibility of occupations exposure to blood or other potentially infectious materials. This position may be at risk for Hepatitis and HIV infections and COVID 19 exposure. 

Qualification

Education and Experience
Years of Experience: 2-6
B.A. I B.S. in Special Education or Vocational Rehabilitation or Education
or
Associates Degree with 2 years of Human Services experience, or 5 years relevant human services experience in the area of vocational rehabilitation.

Skills

Basic Skills
  • Active Listening
    • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate , and not interrupting at inappropriate times.
  • Monitoring
    • Monitoring/Assessing performance of yourself , other individuals, or organizations to make improvements or take corrective action.\Speaking
Talking to others to convey information effectively and in constructive manner.
  • Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.

Social Skills

  • Social Perceptiveness
    • Being aware of others' reactions and understanding why they react as they do.
  • Coordination
    • Adjusting actions in relation to others' actions.
  • Negotiation
    • Bringing others together and trying to reconcile differences.
  •  Collaboration
    • Seek out ways to work together towards similar goals and objectives.
  • Service Orientation
    • Actively looking for ways to help people.

Complex Problem Solving Skills
  • Complex Problem Solving
    • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

  • Operations Analysis
    • Analyzing needs and requirements to effectively impact operations of organization.
  • Technology
    • Embraces changing technology and adapting equipment to serve internal and external customer needs.
  • Reporting and Monitoring
    • Design and complete a variety of internal and external written reports as required and within deadlines.
  • Quality Control Analysis
    • Conducting tests and inspections of services or processes to evaluate quality or performance.

System Skills

  • Judgment and Decision Making
    • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis
    • Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation
    • Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

  • Time Management
    • Managing one's own time and the time of others.
  • Management of Personnel Resources
    • Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Management of Material Resources
    • Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Management of Financial Resources
    • Determine best practices for consumer budgets in reaching goals while balancing fiscal responsibility .


Desktop Computer Skills

  • Web based data systems and Databases
    • Using a web based application to manage information, including creating and editing simple reports, inputting data, retrieving specific records, and creating reports to communicate the information.
  • Internet
    • Using a computer application to create, manipulate, edit, and show virtual slide presentations.
  • Navigation
    • Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
  • Presentations
    • Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
  • Spreadsheets
    • Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs .
  • Word Processing
    • Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents

Knowledge

Required

  • Customer and Consumer Service Driven Methodology
  • English Language. Effective Oral and Written Communication.
  • Traumatic Brain Injury, Mental Illness, and Developmental Disabilities.
  • Reliable transportation to and from work; job sites; and ability to transport consumers as needed. Valid Wisconsin driver's license , current auto insurance and registration required.

Preferred
  • Vocational Rehabilitation/Special Education
  • Disability Assessment and Education
  • Supervisory and Coaching Experience

If you are interested, please send a cover letter and resume to Executive Director, Kathy Schoepp at kschoepp@workplus.org   Thank you.

Job Coach

Our team is growing and we are currently looking for a 
Job Coach

The Job Coach should have experience working with individuals with Traumatic Brain Injury, Serious Mental illness, and other disabilities. The Job Coach will report directly to the Associate Director or Executive Director. The Job Coach will be responsible for assisting consumers in learning job tasks, maintaining, their competitive employment skills and communication, and promote vocational and social independence in community-based job sites. 
Job Duties and Responsibilities

  • Will become fully acquainted with and adhere to the philosophy, agency policies, procedures and operation of the agency through:
    • Orientation and in-service training
    • Conference with the Executive Director, Associate Director and Vocational Case Managers
    • Cross training at community job sites
    • Reference materials provided by the agency
  • Will train and supervise consumers with disabilities at community employment sites.
  • Will assist in planning and carry out of all vocational activities as assigned. 
    • Regularly observe and record each consumer’s performance.
    • Attend and participate in consumer meetings as assigned.
    • Relay to all staff involved with the consumer any significant behavioral or functional changes.
    • Work with the Vocational Case Manager to implement all program requirements.
  • Will provide accurate information to assigned case managers regarding activities, consumer issues, employer issues, and needs of consumer.
  • Will complete daily case notes, time sheets, and mileage sheets
  • Will promote integration and independence at job sites and in the community according to supported employment guidelines.
  • Will complete and update consumer's job site information sheets as assigned by the Associate Director.
  • Will train consumers at specific job sites, utilizing appropriate teaching methodologies, task analysis, and job modification strategies.
  • Will implement job modifications and fading plans with the assigned Vocational Case Manager to attain the most independent setting for consumers.
  • Will advocate for consumers and others with disabilities in the community.
  • Will attend staff meetings, agency training opportunities and review pertinent written materials as presented and assigned by the Associate Director.
  • Will ensure the safety of consumers served through ongoing monitoring and assessment and ensure safe work habits in all work sites.
  • Will assist consumers in meeting short term and long-term goals and objectives as identified in service plans.
  • Will know all consumers’ transportation providers and schedules and how to contact them as needed.
  • Will develop natural supports into the work site
  • Will complete task analysis as needed for new sites, including time studies and competitive work analysis.
  • Will independently set up all aspects of a new job site for consumers 
  • Will assist in the cross training of new Job Coaches at assigned job sites
  • Will report all injuries to the Associate Director and Executive Director
  • Will always maintain confidentiality.
  • Will treat all consumers and all their team members with respect and courtesy.
  • Will represent Work Plus in a professional manner. 
  • May be required to work evenings, holidays, and weekends.
  • Transportation of consumers is required
    • Make sure consumers are wearing seatbelts when in staff vehicles
    • Transport consumers to and from the agency or work site in a safe manner
    • Maintain a safe vehicle, monitor safety or personal contents in vehicle.
  • Driving between sites is required
  • Will participate and complete all other tasks as assigned

Knowledge, Skills and Abilities

  • Thorough knowledge of different learning styles and ability to work with individuals who exhibit challenging behaviors. 
  • Thorough knowledge of community resources that may assist individuals in attending higher levels of independence. 
  • Ability to function independently and demonstrate sound decision making. 
  • Ability to analyze information, identify problems, and implement problem solving strategies. 
  • Ability to manage time efficiently and meet deadlines. 
  • Effective oral and written communication skills. 
  • Ability to work well within a team.
  • Thorough knowledge of employee policies and procedures. 
  • Knowledge of agency guidelines on Abuse and Neglect.
  • Knowledge of Fact Finding, and mandated reporting requirements
  • Ability to maintain records, prepare reports, and compose correspondence related to duties performed.
  • Ability to effectively communicate with consumers, staff, and outside professionals.
Work Context

Physical Demands
Employee is frequently sitting or standing, requires balance and ability to stoop, kneel, crouch, or crawl; Employee regularly walks; Uses hands to finger movements, handles, or feel; and is able to reach with hands and arms; Employee is always talking or listening. 

Lifts Weights or Exerts Force Work Environment
Employee occasionally will bend, twist, lift or push up to 150 pounds; Employee must be able to lift a minimum of 50 pounds. Must be able to assist with wheelchairs, walkers, gait belts, and other adaptive equipment with respect to consumer needs. Must be able to transfer consumers with gait belts after proper training.

Visions
Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus.

Work Environment
Employees occasionally work near moving mechanical parts; may work in high, precarious places; near or around fumes or airborne particles; toxic or caustic chemicals. Outdoor weather conditions may include extreme cold (non-weather); extreme heat (non-weather); may work in wet or humid conditions. Risk of electrical shock is present around outlets. Due to the possibility of occupations exposure to blood or other potentially infectious materials. This position may be at risk for Hepatitis and HIV infections and COVID 19 exposure. 

Qualification

Education and Experience
Years of Experience: 
2 years

Education: 
High School Diploma
Associates Degree with two years of direct human services experience or ample amount of relevant human services experience is preferred.
Combination of the above or appropriate experience and application.

   
Required Qualifications

  • Maintain a valid Wisconsin Driver’s License and clean driving record. Access to a vehicle for work purposes, good driving record, and proof of insurance. 
  • No record of abuse/neglect, or any other offense that would bar you from working in the human service field.
  • 18 years or age or older. Will need to complete a criminal background check, driver's license check, and auto insurance check prior to employment. 
    • Background and driver's license check will be completed annually thereafter. 
  • Random Drug screens required for reasonable suspicion, or if involved in a motor vehicle accident while performing job 

If you are interested, please send a cover letter and resume to Executive Director, Kathy Schoepp at kschoepp@workplus.org   Thank you.

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 70%

of adults with disabilities rely on family and friends for assistance with daily activities (in the United States).
 World Health Organization